We understand you may have questions or encounter problems during setup or use of Backlight. The TTG community forum is the best place to ask questions, and the fastest place to get answers. Our team checks in daily to answer questions and solve problems, and community experts are oftentimes even faster to help.
When posting a question, please verify that :
When asking for assistance, please provide as much of the following as you can :
By providing this information up front, you help us to more quickly and accurately diagnose and resolve your issue.
We may ask for additional information, or access to your server (via FTP) and/or Backlight admin to further diagnose any problems. Be prepared to provide this information upon request.